2008 September | Motivational Speaker - The Dream Speaker™

Archive for September, 2008

Is anyone thinking thinking about the customer?

Make the move from managing to training and coaching

How To Be A Business Coach

Lesson From The Sinking Of Britannica

Why do many firms kill innovation?

Challenging times demand clear communication

Customers want products, services, and fair value

The B-Web (business web) advantage

The customer led technology revolution will devastate business

Higher profits thru employee retention

Increase client retention 5%, boost profits by 100%

Is it a fixed price or does it depend?

Why do Southwest Airlines people act like owners?

Increase profits, use the intelligence of the Internet

Lessons from the sinking of Britannica

Lesson about change from the sinking of Britannica

Empower, praise and get out of their way!

Marketing to the Innocent, Explorer and Sage

Marketing to the Innocent, Explorer and Sage

Marketing to the Innocent, Explorer and Sage

Collection practices can build customer relationships

Narrowing your marketing focus can make you an expert

Successful ideas focus on speed, convenience and cost

Increase client retention 5%, boost profits by 100%

Increase client retention 5%, boost profits by 100%

Increase customer retention 5%, boost profits by 100%

Should I train, motivate or fire?

Challenging times demand clear communication

How to focus and win!

Challenging times demand clear communication

Don’t get hit by a train…market!