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Ask your customer how you can help with their goals

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This is about your goals and our customer service. As a reader you are our customer. Without us knowing where you want to go, what goals you have for your future, whats important to you, we won’t be able to help you get there.

In establishing goals for the next few years, you may want to look at multiple criteria, different areas of life to look at each quarter. For every quarter you should have a game plan including one specific action, for each criteria you have chosen.

Your vision of where you want your life to go must be positive, it must be grounded and it must be specific enough to be meaningful. By creating a vision, you are leaping into the future. By sharing that vision, you are providing information so that we can help you and other readers get there.

Criteria might include the amount of time-off you take in the next 3 years and what you want to do with it. The amount of savings and how much you have to earn in order to save or keep it may be another criteria to be considered.
However, organizations and individuals must realize and accept the fact that not every day can be spent entirely on money-making activities. While a physician is only earning money when seeing and treating patients, some time must be spent on continuing education and administration. Can you identify and tell us about the moneymaking activities in your organization and ways we might help you to spend more time doing them?

Delegating and even outsourcing non-money-making tasks can free up more time to focus on increasing revenues and sales. Look at everything your company does and remember that only 20% of what you’re doing is generating 80% of your income. How can we help you focus more on that important 20%?

Every organization and individual has a few areas that need cleaning up. This could range from a bothersome lawsuit to a messy desk. It may be a persistent employee or customer problem that just won’t seem to go away. Don’t procrastinate any further. Can we help you learn how to deal with and finish up these energy draining situations?

To grow and do better we all need to look at the new skills needed and devote the time and money necessary for ourselves and our people to acquire competence in those areas. Would more information about change, which is constant, help you to better invest the time and money to empower people with the right skills help?.

This all may seem complex and confidence fades when we reach the “ceiling of complexity.” Confidence can be built through bringing in new people, new technology and new knowledge. Should we provide more information about buildiing confidence?

New skills, new products and services and new strategic alliances are also great confidence builders. Every time you hit the “ceiling of complexity” commit to do one or more of the above. It will assist in bringing your confidence to next the level.

Please email Joe@TheDreamSpeaker.com, contact us at www.TheDreamSpeaker.com or call 800-239-0058. By sharing your goals you will assist us in being able to focus on information that can help you, our customer, get where you want to be. Continued best wishes and thank you for your business !

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This article is provided by Joe Murtagh, “The DreamSpeaker™” www.TheDreamSpeaker.com. For keynotes, facilitation, workshops, consulting and questions or or a free report on The 3 Most Common Mistakes Organizations Make, email us at Joe@TheDreamSpeaker.com or call 800-239-0058.

If you enjoyed this column you’ll love our Books (click here) and Training Programs (click here). Each is filled with hundreds of leading edge profit enhancing ideas from the best business thinkers in the world. This is one of over 300 columns published and part of the reason why The Wall Street Journal and The New York Times have called The DreamSpeaker™ about Business Planning Issues.

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