|
Motorola discovered that every dollar spent on training its workers produced a staggering return of $33. It is hard to find a business today that does not give at least lip service to the importance of building a learning organization. Despite the apparent acceptance, progress has been painfully slow.
Pepsi’s president and CEO Craig Weatherup, observed, “We believed that for change to occur, people had to do three things: Develop a conceptual understanding of the rationale and proposed direction of change; internalize and commit emotionally to the new vision; and acquire new skills to ensure that the vision would be realized.” Could your organization do a better job helping people to get their minds around it, their hearts behind it, and hands on it?
|