Phone: 800-239-0058
Keynote Speaker • Seminar Leader • Panelist • Author • Columnist
Description
Updating…
Keep your customers coming back for more!
Can you thrive in today’s business world? Get a 25% increase in profits, efficiency or productivity…or get your money back!
Discover the best-known customer service concepts that far too few organizations follow and how to implement them.
This
Training Program
(book and workbook) will show you how by helping you answer these six questions:
1. What is the so-called definition of customer service in your industry, and could you do it better?
2. Who are your customers and what do they want?
3. When are your customers most and least served?
4. Where are your customers served…by phone, Internet, or in person?
5. Why is customer service important to your business?
6. How do you go about improving customer service?
Each of the 24 chapters are packed with real life stories about organizations (both large and small) that have enjoyed great success by rendering outstanding customer service, as well as those who have failed and gone out of business.
For just $149, this training program gives you the best customer service ideas in the world and money back guaranteed method to make sure they work. How much have you wasted on books, tapes, CD’s, DVD’s, videos, seminars and training that have not brought about the results your looking for?
Indiana University recently reconfirmed that people only retain: 10% of what they read, 20% of what they hear, 30% of what they see, 50% of what they see and hear and 60% of what they write.
The research further confirmed that people tend to remember; 70% of what they discuss, 80% of what they experience and 90% of what they teach. When training programs break people into smaller interactive groups they provide opportunity for discussion. As group discussion is taking place, participants are both gaining experience and teaching each other.
This unique training program contains a 59 page workbook, an accompanying 127 page text (answer) book, a how to use the materials booklet and a one year money back guarantee. Yes there is a catch. You must do your part in order to make it work for you. Do only one section at a time, complete the workbook, set SMART goals for that section and work on only them for one week.
Try to discuss what you have learned as well as your SMART goals and teach the concepts to others. “If you follow this system and tell me your profits, efficiency or productivity did not increase by at least 25%…send me back the workbook properly completed… and I will give you your money back, no questions asked.”
You are only minutes away from answering these critical questions. This unique training program (book and workbook) will assist you in making the proper assessments to answer the above six questions and implement your own processes for meeting the challenge of rendering outstanding customer service and thriving in today’s business world.
Each of the 24 sections discusses how the best in the world have enjoyed tremendous successes by implementing superior customer service techniques. This book and workbook will encourage you to look within your organization, your people and yourself in order to implement the lessons these visionaries have demonstrated.
Most importantly, don’t wait; this critically important training program can be on its way to you in just a few minutes. The book and workbook on Customer Service are packed with hundreds of the best ideas, from the greatest business thinkers in the world.
But remember, you have wanted behavior change and to achieve your dreams for a long time. You need more than just ideas and information. You need a training program that brings results! With a money back guarantee there is everything to gain and nothing to lose!
If you’re not sure click on the tab titled “Articles” then Business Journal Columns and read a few “free” columns on Customer Service. They are of great help (but were not good enough to be included in the training program you’re getting), and will give you a flavor for what the book and workbook are like.
However, to win in today’s globally completive economy you need it all. This learning system comprised of a book and workbook will increase profits, efficiency or productivity by 25%.
Order now, with money back guarantee…what do you have to lose?
One of the 7 building blocks that the foundation of The American Free Enterprise system rests on is Customer Service.
The customer will reward those who serve them best and allow those who serve poorly to go out of business.
Each of the 24 sections will add value to your organization whether you’re comprised of thousands or one … seasoned or just getting started. Each chapter will give you easy to use and ready to implement ideas necessary for you to prosper and thrive. You know you need this critical information so order right now.
Follow this training program and increase your profits, efficiency or productivity by at least 25%. You have wanted to do this all of your life so act now. There is nothing to lose…send me back the workbook properly completed… tell me it did not work…and I will give you your money back, no questions asked. Act now and increase your profits, productivity or efficiency by 25%. Order now!
Price:
$149.00