The customer led revolution will devastate business
Like the ancient asteroid that hit the earth and destroyed 97 percent of life on our planet, the World Wide Web will wipe out 97 percent of the businesses on Earth and create everything anew.
A 2003 survey of 600 top-ranking executives, conducted by Booz-Allen & Hamilton and the Economist Magazine revealed: 92 percent of the executives said the Internet will reshape the world marketplace by 2004. How has, and how will the Internet reshape your organization?